Online dispute resolution

Online dispute resolution

The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to first resolve disputes related to their online order out of court. The dispute resolution platform can be found here.

General consumer arbitration board of the Zentrum für Schlichtung e.V.
Strassburger Street 8
77694 Kehl
Website: www.verbraucher-schlichter.de
E-mail: mail@verbraucher-schlichter.de
Tel: +49-7851-79579-40


Our e-mail for consumer complaints is:
kontakt@schildkroet.de


Translated with www.DeepL.com/Translator (free version)